The Canadian Institute's Forum on
The Duty to Accommodate
Facilitating Communication between Key Stakeholders to Manage Hidden Disabilities
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Reduce your risk of litigation and increasingly high damage awards!

Recently, improper handling of accommodation requests for hidden disabilities including stress, mental illness and addiction has cost employers significant time, effort and expense. In the Johnstone decision, the Canada Border Services Agency was burdened with $35,000 in fines for denying an employee a four-day work week. Piresferreira v. Ayotte resulted in a $500,000 award to an employee for mistreatment by a manager. The unsettled nature of the case law is creating uncertainty and confusion in the accommodation arena.

Attend The Canadian Institute’s Forum on the Duty to Accommodate to ensure that you have the tools you need to identify and manage hidden disabilities in an effort to reduce the risk of costly litigation and help to maintain a positive business image.

Leading practitioners, medical experts, management and disability executives will guide you through the emerging principles from recent pro-employee case law and legislation as you learn about:

• How to effectively communicate and work collaboratively with employees, unions, insurers and disability management experts to facilitate timely, effective and fiscally responsible results
• Your legal entitlements to medical documentation while maintaining confidentiality and privacy
• Risk management in terminating the employment of accommodated employees or those with a history of disability
• Drafting new customer service standard policies to comply with the Accessibility for Ontarians with Disabilities Act

And much more!